ISO 10014:2021 – Guidance for realizing financial and economic benefits
ISO 10014:2021 is the updated revision that replaces ISO 10014:2006
Often, quality and management systems such as ISO 9001 (Quality Management), ISO 14001 (Environmental Management) and ISO 27001 (Information Security Management) are thought of as being specific to the organisational departments that would work on having them implemented and then communicated to the rest of the organisation to act upon them where applicable.
A good example is ISO 27001 which will often be put in place by the IT department – working with management system consultants – but as everyone in the organisation uses information technology such as email, internet and ERP systems etc then it is crucial that everyone is aware of – and adheres to – the information security processes in place. In such instances, the top-level management in the organisation would be aware of the processes put in place but might not be directly involved.
This is where ISO 10014:21 is somewhat different. Rather than being specific to an area of business operations, this Pdf document of guidelines is aimed directly at the top-level management, and it takes the ISO 9000 family of management system standards beyond being simply focused on quality to becoming a leadership tool for organisational growth, longevity and sustainability. Certainly, something that is required given the global uncertainty of the past few years.