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ISO 10014:2021 – Guidance for realizing financial and economic benefits

ISO 10014:2021 is the updated revision that replaces ISO 10014:2006

Often, the quality and management systems such as ISO 9001 (Quality Management), ISO 14001 (Environmental Management) and ISO 27001 (Information Security Management) are thought of as being specific to the organisational departments that would work on having them implemented and then communicated to the rest of the organisation to act upon them where applicable.

A good example is ISO 27001 which will often be put in place by the IT department – working with management system consultants – but as everyone in the organisation uses information technology such as email, internet and ERP systems etc then it is crucial that everyone is aware of – and adheres to – the information security processes in place. In such instances, the top-level management in the organisation would be aware of the processes put in place but might not be directly involved.

This is where ISO 10014:21 is somewhat different. Rather than being specific to an area of business operations, this Pdf document of guidelines is aimed directly at the top-level management, and it takes the ISO 9000 family of management system standards beyond being simply focused on quality to becoming a leadership tool for organisational growth, longevity and sustainability. Certainly, something that is required given the global uncertainty of the past few years.

iso 10014 pdf

As such, the ISO 10014:21 standard becomes important for the entire organisation as it can be the foundation for strong business practice which in turn can maximise the likelihood of success.
The standard encourages monitoring and management of Key Performance Indicators (KPI’s) followed by subsequent improvement actions based on the data observed from those KPI’s.
The Pdf document talks about using a top-down structured approach and is applicable to any organisation regardless of size, industry sector, product or service, location, or revenue.

The ISO 10014 2021 Pdf of guidelines is available for download from the ISO website.

The standard also contributes to United Nations Sustainable Development Goals 8, 9 and 10.

Vassallo Associates can provide help and assistance with understanding and implementing ISO 10014 2021 along with your existing management systems.
Contact us today for a free, no-obligation appraisal of how we can best assist you.